Privacy Policy

Last Updated: February 5, 2026

At Andresen Active Healthcare (accessible at andresenactivehealthcare.com), the privacy of our patients and visitors is of extreme importance to us. This Privacy Policy document outlines the types of personal information that is received and collected by our website and how it is used.

1. Information We Collect

We may collect personal information from you in several ways, including:

  • Direct Information: Information you provide voluntarily through our website forms, such as your name, email address, phone number, and health-related details provided during appointment requests or consultations.

  • Automated Information: We may collect non-identifying information about your visit, such as your IP address, browser type, referring pages, and the time/date of your visit to help us analyze website traffic and improve user experience.

2. How We Use Your Information

The information we collect is used to:

  • Process and respond to your requests for appointments or information.

  • Improve the content and functionality of our website.

  • Send periodic updates, newsletters, or wellness information if you have opted into our email list.

  • Communicate with you regarding your care, administrative needs, or for "reactivation" check-ins if we haven't seen you in a while.

3. SMS/Text Messaging Communications

Andresen Active Healthcare offers a text messaging service for appointment reminders and scheduling.

  • Consent: By providing your mobile number, you agree to receive recurring automated healthcare messages. Your consent is not a condition of any purchase or treatment.

  • Usage: We use your phone number solely for administrative purposes related to your care, such as scheduling updates and reminders. We do not share your SMS consent data with third parties for marketing purposes.

  • Opt-Out: You may cancel the SMS service at any time by texting "STOP" to our number. After you send "STOP," we will send you a confirmation message and then cease further texting.

  • Risk: Standard text messaging is not a secure, encrypted form of communication. By opting in, you acknowledge the risk that protected health information (PHI) contained in a message could be viewed by unauthorized third parties.

4. Protection of Health Information (HIPAA)

Please be aware that any protected health information (PHI) you provide is subject to the federal protections of the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict physical, electronic, and procedural safeguards to protect your health information.

5. Third-Party Services

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential and, where required, sign a Business Associate Agreement (BAA).

6. Cookies

Our website may use "cookies" to enhance your experience. You can choose to set your web browser to refuse cookies, though some parts of the site may not function properly if you do so.

7. External Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

9. Contact Us

If you require more information or have any questions about our privacy policy, please contact us: